Returns Policy
Last updated 27/06/2024
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy.
Returns
All returns must be postmarked within twenty eight (28) days of the purchase date. All returned items must be in new and unused condition, with the original packaging.
Return Process
To return an item, please email customer service at hello@no4supply.com, with your order number and details of the item(s) you wish to return. After confirming details of your return, place the item(s) securely in its original packaging and send your return to the following address:
No.4 Supply Co.
Attn: Returns
4 Brookside,
Hockley,
Essex,
SS5 4EW,
United Kingdom
Please note, you will be responsible for all return postage charges. We strongly recommend that you use a trackable method to send your return.
Refunds
After receiving your return and inspecting the condition of your item(s), we will process your refund. Please allow fourteen (14) days from the receipt of your item to process your refund. We will notify you by email when your refund has been processed.
Exceptions
The following items cannot be returned:
Personalised items
Custom order items
For defective or damaged products, please contact us at the contact details below to arrange a refund.
Questions
If you have any questions concerning our return policy, please contact us at: